---
title: "When can the bank refuse to execute orders?"
description: "Legal & Liability"
url: https://help.clanq.ch/en/articles/195-when-can-the-bank-refuse-to-execute-orders
collection: "Investing with Clanq"
updated: 2026-06-24
language: en
alternates: [de, it, fr]
---

# When can the bank refuse to execute orders?

Legal & Liability

If statutory provisions, regulatory requirements, or internal guidelines could be violated (e.g., anti-money laundering, sanctions regulations).

Swiss law applies. The place of jurisdiction is generally the registered office of the bank (e.g. Zurich).