---
title: "Why is my bank transfer not arriving?"
description: "The money has not arrived in the account"
url: https://help.clanq.ch/en/articles/78-why-is-my-bank-transfer-not-arriving
collection: "Transferring money"
updated: 2024-06-17
language: en
alternates: [de, fr, it]
---

# Why is my bank transfer not arriving?

The money has not arrived in the account

As a rule, transfers take up to 2 working days. It also depends on your bank. Each bank has a cut-off time for transfers, which it can set itself. Please note that banks do not process transfers at weekends or on public holidays.