Here you will find many answers, solutions and instructions to your questions or problems. For example, your first steps in using the app, opening an account, answers to frequently asked questions or various tips and explanations on technical matters. Our Help Centre is an easy-to-use self-service portal that is available around the clock. You always have unlimited access to a wealth of information. We offer comprehensive search functions in our database, where you can find useful troubleshooting advice, guides and other articles. Can't find the right answer to your question in the Help Centre? Our agents will be happy to help you.
If you contact us with an enquiry, please provide us with as much detailed information as possible. This will enable us to start troubleshooting as quickly as possible. We will get in touch with you to discuss your problem and plan further steps to solve it.
We look forward to supporting you!