Find all the answers to your questions
Your first steps
Here you will learn everything you need to know about starting at Clanq.
About Clanq Help Centre
Here you will find information about our Help Centre and can also contribute your suggestions and ideas.
Contact support
Do you need help? We support you at any time and are happy to help.
Account
Everything you need to know about managing your Clanq account
Piggy bank
Everything you need to know to set up a piggy bank and save for your child
Cashback
All help topics around cashback
Clanq Card
Want to know what your card is all about? Read here.
Personal data
Everything you need to know about how we process your data.
Smartphone linking
Device Binding, PSD2 regulation, TopUp and more
Security
Security is our top priority. Find out more here.
Transferring money
Can you transfer money internationally with Clanq? You can find more answers here.
Saving in the clan
The whole family, including extended family members and other close relatives, can take part in joint saving
Referral programm
Invite your friends and acquaintances now. As a thank you, you will each receive CHF 100!
Promotion: Use Clanq free of charge for 12 months
From 1st March 2025, we will not charge any fees for one year