As soon as you have installed the Clanq app on your phone, you can sign up for Clanq.
First, you have to enter your email address.
In the next step, you need to create your personal password for the app. Then confirm your personal password.
From this point on, you are registered in our database. To open an account, there are a few things we need to ask you. These include: Personal details, copy of your ID, and a video call with staff from VideoIdent.
These are the following:
- Salutation (Mr and Ms)
- First name
- Last name
- Marital status (Pick from a list)
Next up:
- Date of birth (Minimum age = 18 years)
- Place of birth (City and country)
- Nationality
Please note: Place of birth and nationality don't have to be Swiss or Switzerland
Then you'll be asked:
- Mobile number
- Employment status (selection from a list)
- Tax liability in the USA
- Origin of funds
etc...
Please note: If you're subject to tax in the USA, unfortunately you can't open an account with us
Finally, enter your address.
Only addresses from Switzerland are accepted, since our customers have to live in Switzerland for regulatory reasons.
Check your data. If needed, you can still edit it. After that, you'll confirm the terms for using Clanq.
This is where you confirm your account opening. You'll get a code sent to your phone number. Then comes the verification of your reference account.
At the moment, there's only one way to verify yourself, and that's the AutoIdent method.
To verify your reference account, you'll need a valid ID document. The identification process follows all requirements from the anti-money laundering law, data protection guidelines, and the requirements of the supervisory authority FINMA.
First, verify your mobile number. You'll get an ID code sent to your number. Enter it and confirm.
Have a valid ID document and maybe a residence permit ready, and make sure you have a good internet connection.
Photograph the front and back of your valid ID.
Take a selfie. Please make sure the selfie matches your ID photo – no glasses, hats, or other accessories.
Sign the contract and then enter the code you get on your phone.
Opening your account just takes a few seconds.
Only in some cases we have to check account openings. This can take up to 45 hours.
Once your account's open, you can discover more features at Clanq.
